Homeline
TM fixed line for personal users, business customers or business area address are not allowed to apply this package. TM fixed line for business customer which installation address is a business area.
Homeline – Local
You may also be intereted in:
Long Distance | Fixed Line
When you subscribe for a basic telephone service, TM will provide you with an individual direct exchange line and a telephone set which you may choose from a range of colours. A basic monthly rental will be levied while additional phone sets to be used as extensions can be provided at minimal additional rental.
Price/Tariff
Deposit: RM75.00
(* An additional RM 1000.00 deposit is required for non-Malaysians)
Stamping Fee: RM10.00
Rental Charges
Residential Rate (Monthly) Peninsular Malaysia & Sabah / Sarawak: RM25.00
Activation Charge: RM50.00 (Payment to TM)
Installation Charge: RM30.00 (Payment to TM’s Contractor)
New Internal Wiring: RM20.00 (Payment to TM’s Contractor)
Note:
1. Every additional 1 meter is charged RM5.00
2. The charges are also applicable for the external removal (ER)
Reconnection Fee
When a subscriber’s service has been temporarily disconnected, a charge of RM10.00 will be imposed for service reconnection.
Local Call
Calls within a town area (e.g. within Ipoh)
Calls between a town within the same charge area (e.g. Ipoh to Pulai)
Calls from a town to another town in an adjacent charge area (e.g. Ipoh to Chemor)
Note:
Each charge area consists of one town or several towns grouped together
Price for Local Calls
First 2 Minutes: 8 sen
Subsequent minute or part there of: 4 sen/minute
Price is exclusive of Government Tax / Service Tax.
Businessline
Fixed Lines: Local Calls
TM provides corporate and government agencies with responsive customer support, dedicated and customised solutions coupled with up-to-date communications technology.
Businessline
When you subscribe for a basic telephone service, TM will provide you with an individual direct exchange line and a telephone set which you may choose from a range of colours. A basic monthly rental will be levied while additional phone sets to be used as extensions can be provided at minimal additional rental.
Deposit
Sole Proprietorship: RM200
Partnership (eg Enterprise): RM300
Private Limited (eg Sdn Bhd): RM400
Public Limited (eg Bhd): RM500
Stamp Fee : RM10.00
Rental Charges
Business Rate (Monthly) Peninsular Malaysia & Sabah / Sarawak: RM45.00
Price is exclusive of Government Tax / Service Tax.
Installation Charge: RM50.00
(Payment to TM)
Wiring Charge
(Payment to contractor appointed by TM)
Existing wiring: RM30.00
New wiring: RM50.00
Note:
- Every additional 1 meter is charged RM5.00.
- The charges are also applicable for the external removal (ER)
Reconnection Fee
When a subscriber’s service has been temporarily disconnected, a charge of RM10.60 will be imposed for service reconnection.
Local Call
- Calls within a town area (e.g. within Ipoh)
- Calls between a town within the same charge area (e.g. Ipoh to Pulai)
Calls from a town to another town in an adjacent charge area (e.g. Ipoh to Chemor)
Each charge area consists of one town or several towns grouped together.
Each local call is charged at 8 sen for the first 2 minutes or part thereof and 4 sen for each subsequent minute or part thereof. Example: Local call being made for 3.5 minutes – total charges : 8 + 4 + 4 = 16 sen.
Price is exclusive of Government Tax / Service Tax.
Kuala Lumpur / Selangor
Area: Klang Valley and Kuala Lumpur (except Kuala Selangor, Sekinchan)
Pulau Pinang
Area: Butterworth, Prai, Bukit Mertajam, Simpang Empat, Bayan Lepas, GeorgeTown, Batu Ferringhi, Tasek gelugor, Jelutong
Johor
Area: All Johor City Area, Muar, Batu Pahat, Kluang, Parit Raja, Segamat, Labis, Ulu tiram, Tongkang Pechah, Simpang Renggam, Ledang, Bakri, Senggarang, Masai, Bukit Siput, Serom, Pekan Nenas
Perak
Area: All Ipoh City, Teluk Intan, Sri Manjung, Batu Gajah, Kampar, Lumut, Gopeng, Sungai Siput, Tanjung Malim, Behrang, Lahat, Sitiawan, Bidor, Kuala kangsar, Chemor, Menglembu, Taiping
Melaka
Area: All Melaka City Area, Bukit rambai,Batu berendam, Bachang (except: Jasin)
Negeri Sembilan
Area: Nilai, Seremban, Mantin, Lukut, Bandar Sri Sendayan, Rembau, Sungai Gadut, Port Dickson, Labu, Simpang Pertang, Bahau, Lenggeng, Pajam
Pahang
Area: Kuantan, (Temporary no runner: Karak, Kuala Krau, Mentakab, Temerloh)
Terengganu
Area: Kuala Terengganu, Maran, Kubang Parit, Kuala Ibai, Tok Jamal, Kuala Nerus, Kuala Berang, Paloh, Batu Rakit
Kedah
Area: Alor Setar, Mergong, Sungai Petani, Jitra, Kulim, Naka, Pokok Sena, Pendang, Changloon, Padang Serai, Kuala ketil, Guar Cempedak, Tikam Batu
Perlis
Area: Arau, Kuala Perlis, Kangar
Sarawak
Area: Kuching, Kota Samarahan
Sabah
Area: Kota Kinabalu, Inanam, Penampang, Tamparuli, Tauran, Kinarut ,Keningau, Tambunan, Temon, Likas, Putatan, Menggatal, Papar
Kelantan
Area: Kota Bharu, Bachok, Pasir Mas, Tumpat, Pengkalan Chepa, Kubang Kerian, Salor
TM Fixed Line
When you subscribe for a basic telephone service, TM will provide you with an individual direct exchange line and a telephone set which you may choose from a range of colours. A basic monthly rental will be levied while additional phone sets to be used as extensions can be provided at minimal additional rental.
Installation will be done within 1 week after registration if your order was processed successfully. Contractor will contact you for installation.
TM HomeLine and BusinessLine
This section is only for customer who does not have a telephone line and wish to apply one or for customer who would like to apply for additional new telephone line. This form is also for customer who wish to apply Streamyx broadband. Please note that business address is not allowed to apply for residential homeline and broadband.
1. Effective 1st November 2016, E-form with Biometric Device (Electronic Thumbprint Verification) is compulsory for TM customer who wish to register Telephone Line, Streamyx and UniFi.
2. We have runner to contact you and arrange appointment to get thumbprint verification from customer before we process the order.
3. Order will not be processed if runner failed to get thumbprint verification from customer (For example: Customer refuse to do thumbprint verification).
4. We are sorry to inform that our runners are not able to cover all areas in Malaysia. Areas available for runner to do thumbprint verification are listed below. For orders out of the area listed, we have no other choices but to reject the order. Sorry for any inconvenience caused.
5. Please contact us if you have any enquiries for more information.
6. Supporting documents required for personal package:
A clear photocopy IC of customer for Malaysian or a clear photocopy passport of customer for foreigner (Passport expiry date must not be less than 2 years from registration date)
7. Business customers are required to submit the SSM documentation with the “Certified True Copy” (CTC) as a supporting document. We are unable to process business order for Unifi and Streamyx if you fail to provide SSM documentation with CTC
TM will only accept SSM documentation with CTC:
- Certified by Company Secretary, or
- Certified by Commissioner for Oaths (Pesuruhjaya Sumpah), or
- Certified by Other Idendified Authorities, or
- Digitally certified by SSM online. You may to download and print the SSM documentation with CTC at the link below. Kindly make sure Unifi or Streamyx service is available your premise before you print the SSM documentation with CTC.
http://mydata-ssm.com.my/
Supporting document for business package:
8. We will process your order only if we receive all supporting documents and E-form with thumbprint verification.
9. Order will be rejected if you fail to provide all supporting documents or if we are unable to get E-form with thumbprint verification.
10. Once your order has been processed into TM portal, order status will be updated.
Telephone Line & Streamyx Installation
1. Installation will be done within 1 week after registration if your order was processed successfully. Contractor will contact you for installation.
2. Problematic order such as order with “Kaji Siasat” or “Tunggu” status takes longer time for installation. It may take more than 1 week, 1 month or even few months for TM to solve the problem.
3. There will be a connection fee of RM50 for telephone line installation whereby you has to pay cash on the spot.
4. There will be additional charges if you requests for extra cabling whereby customer has to deal personally with contractor.
Homeline – Local
You may also be intereted in :
Long Distance | Fixed Line
When you subscribe for a basic telephone service, TM will provide you with an individual direct exchange line and a telephone set which you may choose from a range of colours. A basic monthly rental will be levied while additional phone sets to be used as extensions can be provided at minimal additional rental.
Price/Tariff
Deposit : RM75.00
(* An additional RM 1000.00 deposit is required for non-Malaysians)
Stamping Fee : RM10.00
Rental Charges
Residential Rate (Monthly) Peninsular Malaysia & Sabah / Sarawak: RM25.00
Activation Charge: RM50.00 (Payment to TM)
Installation Charge: RM30.00 (Payment to TM’s Contractor)
New Internal Wiring: RM20.00 (Payment to TM’s Contractor)
Note:
1. Every additional 1 meter is charged RM5.00
2. The charges are also applicable for the external removal (ER)
Reconnection Fee
When a subscriber’s service has been temporarily disconnected, a charge of RM10.00 will be imposed for service reconnection.
Local Call
- Calls within a town area (e.g. within Ipoh)
- Calls between a town within the same charge area (e.g. Ipoh to Pulai)
- Calls from a town to another town in an adjacent charge area (e.g. Ipoh to Chemor)
Note:
Each charge area consists of one town or several towns grouped together
Price for Local Calls
- First 2 Minutes : 8 sen
- Subsequent minute or part thereof :4 sen/minute
Price is exclusive of Government Tax / Service Tax.
IMPORTANT!
Early Termination Penalty Fees for TM Unifi and Streamyx (Consumer & Business) will be charged based on the original package price x remaining month period within contract for orders processed in TM system from 19th March 2018 onwards!
Attention: All the pricing plans and packages may vary at certain times. You will be notified if there are any changes.
